The Christmas Place Pre-Order Product Policy

As the South's Largest Christmas Shopping Village, The Christmas Place sells thousands of Christmas Ornaments, Christmas Decorations, Christmas Trees and Christmas Decor products online and in our retail locations in Pigeon Forge, TN and Mt. Juliet, TN.

At ChristmasPlace.com, we offer the opportunity for our customers to pre-order a wide range of Christmas items, along with TikTok and Trend items so that you can rest easy knowing that you have beaten the rush. However, because we stock these items based on anticipated demand, all pre-order items cannot be cancelled once you have successfully placed your order. 

Once you have finalized your "Pre-Order" transaction online, our warehouse team is notified so that as soon as the item is checked in at our warehouse, your Pre-Order item will be shipped to you immediately.

If you have any questions before you make a pre-order, please email us here and we will be happy to assist you in any way we can.