Original Location for More Than 30 Years!

How to Reach Us

Phone:(865) 453-0415
Toll Free:(800) 445-3396
Fax: (865) 453-3318

Mailing Address

The Incredible Christmas Place
PO Box 958
Pigeon Forge, TN 37868

Online Ordering Department

Toll Free:(800) 445-3396

Store Hours (EST)

  • Sunday: 10am- 5pm
  • Monday: 10am- 5pm
  • Tuesday: 10am- 5pm
  • Wednesday: 10am- 5pm
  • Thursday: 10am- 5pm
  • Friday: 10am- 8pm
  • Saturday: 10am- 8pm

Special Days

  • Easter: 11am-6pm
  • Thanksgiving Day: Closed
  • Christmas Eve: Close at 3PM
  • Christmas Day: Closed
  • NOTE: Any changes to store hours will be announced at 800-445-3396.

Store Location

2470 Parkway Pigeon Forge, TN 37868

Driving Directions

  • From Interstate 40: Take Exit 407 (East of Knoxville, TN – West of Asheville, NC).
  • Travel south on Highway 66 to the heart of Sevierville
  • Hwy 66 becomes Hwy 441 when you cross the Little Pigeon River
  • Travel South on Hwy 441 (Parkway) into Pigeon Forge, where the traffic lights are numbered
  • We are located at Traffic Light 2A, in the Bell Tower Square, on the east side of the Parkway

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